PODCAST
Transformation Heroes
Transformation Heroes is the reference podcast for Customer and Market Insights teams who want to move up a gear. Follow the podcast on your favorite channel :
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37:20 min
7 Security Risks Triggered by CX Initiatives and How to Avoid Them
1
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31:28 min
6 Traps to Avoid Using AI for Text Analysis in CX
1
33:31 min
6 Key Insights That NPS Does Not Reveal
1