PODCAST
Transformation Heroes
Transformation Heroes is the reference podcast for Customer and Market Insights teams who want to move up a gear. Follow the podcast on your favorite channel :
Listen to our latest episodes
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38:04 MIN
Céline Forest: Theater, Empathy, Profitability — The Compass of Customer Culture
2
79:26 MIN
The Recipe for a Successful CX Project in 2026 (Feedier)
2
46:58 MIN
Sébastien Videt: Customer First Program, Pragmatic AI, and B2C Standards in Transportation (Heppner)
2
35:08 MIN
Marine Deck: CX Leadership and the Voice of the Customer in the Age of AI (CX Advisor)
2
72:54 MIN
Marin Huet: AI agents, customer silence, and a new era of customer relations (Yampa)
2