About

We help businesses
improve faster

No transformation can succeed without a clear understanding of the customer and short improvement cycles. Feedier enables organizations to embed listening into action at all levels.

At Feedier, we accelerate the transformation of organizations by making powerful Customer Intelligence accessible to everyone.

Our platform democratizes data that was once reserved for tech giants: cost-effective, clear, and usable by both SMEs and public institutions. AI enhances the role of CX teams — it does not replace them — to quickly disseminate critical insights across every department.

Because this data constitutes your strategic advantage, we protect it with impeccable security and compliance, always in accordance with laws and jurisdictions.

our story

From a local idea to a global ambition

Feedier was born from a need experienced on the ground. Today, our mission is clear: to accelerate the transformation of businesses through smarter, faster, and more concrete customer listening.

2020

Early days

Following a WordPress theme sales business in January 2020, Feedier, then a free tool, became a B2B SaaS software with the signature of its first customer: the Heppner Group.

2023

LLMs arrive

With the arrival of ChatGPT, Feedier's technology had to change quickly: say goodbye to BERTs and hello to LLMs. Feedier raised €3.5m with LocalGlobe and Kima Ventures to ensure this rapid shift.

2024

AI-native platform

The new Feedier platform is 100% based on Mistral's exclusive generative AI technologies (RAG), and adopts an architecture tailored to new challenges.

figures

Figures that should resonate with you

A few figures to illustrate what drives us daily: the diversity of our team, our investment in R&D, and the real impact measured with our clients.

+8 Different nationalities

The Feedier team is very diverse and consists of individuals from different backgrounds, nationalities, and countries. We take great pride in this diversity, as it enriches our perspectives and strengthens our ability to innovate and serve our international clients.

60% of the team Feedier in R&D

At Feedier, we are dedicated technology developers, investing heavily in our product to push the boundaries of customer intelligence.

Even if we don't always succeed, we listen to our users and strive to innovate and provide exceptional added value.

+2k Creation of intelligent reports

Feedier transforms your results into clear, understandable, and ready-to-use reports. Whether for the field or management, you save time and highlight the impact of every CX action.

culture

A present culture

Our culture is not limited to displayed values: it guides our choices, our relationships, and our way of moving forward together.

Excellent Communication

At Feedier, we come from different countries, cultures, and backgrounds, and our workplace is hybrid. This can only work if we learn to listen and be responsive, clear, and engaged.

Spirit of Humility

Humility at Feedier means being aware that it is a team sport, that we succeed when our team succeeds, and that our team succeeds when our clients succeed.

Reliable3

Our clients are our top priority. Our clients entrust us with their most important data, and we always rise to the challenge.

Excellent Communication

At Feedier, we come from different countries, cultures, and backgrounds, and our workplace is hybrid. This can only work if we learn to listen and be responsive, clear, and engaged.