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News & Update

Better geographic analysis, more flexible reporting, and faster insights

Version 4.4.0 - February 19th, 2026

This release makes it easier to analyze feedback by location and compare more metrics in a single view.

You can now add geographic analysis directly inside your reports and track up to 10 KPIs in one table. For CX teams, this removes the friction of switching between tools and speeds up decision-making.

The Problem

Understanding regional performance used to mean leaving your reports to check a separate page. Comparing multiple satisfaction metrics meant splitting analysis across different components or exports.

This created extra steps between feedback and action. For teams managing multi-location operations or tracking several KPIs at once, it slowed down prioritization and made stakeholder reporting more fragmented.

What's New in This Release

Geographic analysis inside your reports

The Geographic Map is now available as a report component. This means you can add location-based insights directly into the same reports where you track KPIs, benchmarks, and trends.

Why it matters: You no longer need to navigate away from your report to understand regional patterns. You can see satisfaction ratios and feedback volume by location, identify high-performing and underperforming regions, and share geographic trends with stakeholders—all in one place.

What you can do with it:

  • Select the location field and attribute you want to visualize
  • Identify regions with high engagement or recurring issues
  • Combine geographic data with other insights in automated or custom reports
  • Zoom and pan across the map to explore feedback patterns at different scales

This means you can move from regional feedback to targeted action plans without switching contexts.

More flexibility in Score Tables

Score Tables now support up to 10 KPIs instead of 5. The layout has been improved to maintain clarity even when displaying more metrics.

Why it matters: You can now compare more performance indicators in one view. This reduces the need to split analysis across multiple components or documents, making it easier to build complete executive reports and track a fuller picture of customer satisfaction.

What you can do with it:

  • Compare up to 10 satisfaction or engagement metrics side by side
  • Avoid fragmenting your analysis across separate tables
  • Build more comprehensive dashboards for leadership reviews

This means you can deliver richer, more complete reporting without adding complexity.

How to Access It

To add the Geographic Map to a report, open the report editor and select the Map component. Choose your location field and the attribute you want to visualize.

To increase KPIs in a Score Table, edit an existing table in your report and add up to 10 metrics from the available options.

What This Release Changes for You

This release makes reporting more complete and analysis faster. You can now combine geographic insights with other metrics in one view, track more KPIs without creating multiple components, and share richer context with stakeholders.

For teams managing feedback across regions or tracking multiple satisfaction drivers, this removes unnecessary navigation and keeps the focus on understanding patterns and taking action.

Next Steps

Try the new Map component in your workspace. If you'd like a walkthrough or have questions about setting up regional analysis, contact your Feedier team.

The Ultimate Guide to the Voice of the Customer 2025

Federico

Delucci

Product Lead