Guide

3-step feedback action plan framework

This framework is your first step toward an AI-powered feedback strategy. In just a few simple steps, you’ll learn to identify your customers’ key pain points and turn them into an actionable plan. A hands-on approach inspired by the Feedier methodology to help you harness the power of structured feedback analysis.

Chrystel Fedrie

Project Manager, maFormation - La Poste Group

"We're really pleased with the reactivity of the Feedier teams. It's a valuable asset that we definitely want to keep for the long term."