PODCAST

Transformation Heroes

Transformation Heroes is the reference podcast for Customer Experience (CX) teams who want to move up a gear. Created by Feedier, the real-time customer intelligence platform, this podcast gives a voice to those who are transforming their organization thanks to a better understanding of customer needs.

Listen to our latest episodes

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31:28 min

6 Traps to Avoid Using AI for Text Analysis in CX

1
33:31 min

6 Key Insights That NPS Does Not Reveal

1